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Facilitating Communication Between Cross-Disciplinary Groups

Senior Lecturer Sara Beckman co-teaches "Managing the New Product Development Process," a class divided between 45 MBA and engineering students (and sometimes design students from the California College of Arts and Crafts) who work together to create a "first-pass prototype" during the semester. For the past three years Beckman has used a Blackboard course website to help students communicate outside of class.

As Beckman describes the project, "It is a very team-intensive effort that requires close collaboration and interaction. Students post documents related to their projects to the website, so all students on their team and faculty can access the documents. This not only allows all faculty to see the documents without making multiple copies, but it also provides a historical record of progress on the project." Additionally, students can arrange for their work group to "meet" and conduct real-time chats on Blackboard.



The website makes it "much easier
to share group information with multiple faculty."


The Pros and Cons of Blackboard
ETS trained Beckman on Blackboard. Prior to that, she had a freeform website for the course created by the Instructional Technologies Program. "Blackboard makes it very simple," Beckman says. " I've watched the Web grow for a number of years now. What compelled me to use it is that it seemed to become more accessible. I remember the days of using tags in WordPerfect to highlight text, and wasn’t keen to return to those days by doing my own HTML."

She mentions that her freeform website was more flexible than the Blackboard template. With Blackboard Beckman has found that "the only catch is that the organization of the site may not match what you have in mind. You have to remember where you've put documents (for example, course documents or course information)."

Beckman appreciates that the website makes it "much easier to share group information with multiple faculty. It keeps us from making multiple copies or moving paper around." In addition to enhancing group communications, Beckman and other course faculty use the course website to post lecture notes and other class documents.

The instructor found that the website didn't make all tasks easier. "The way homework assignments are handled – have to download, write on them, save them, upload them and send them back to students, . . . and then go to another page altogether to record the grade – isn't worth the effort. I went back to paper."

Not surprisingly, this Lecturer who won the Distinguished Teaching Award in 2001 doesn't credit the course website as an incentive to integrate more media into her classroom (she already uses simulations, games run on Excel spreadsheets, and PowerPoint). And, she notes students expect to see technology in the classroom. So, what inspires her to keep pushing the envelope? Beckman answers simply: "Watching what the students do with the technology!"




Sara Beckman
Sara Beckman
Senior Lecturer, Haas School of Business



Technologies Used



Blackboard course website with:

- Real-time chat
- Instructors share assignment access
- Lecture notes and course documents

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