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Classroom Technology

About Classroom Technology Services

Pimentel AuditoriumPimentel AuditoriumThe Classroom Technology Support team supports the effective use of classroom technology in UC Berkeley's general assignment classrooms (GAC), including:

  • Help desk and Urgent response
  • Technology Orientation and Consultation
  • Audio/Visual equipment short term checkout for instructional use
  • Large Lecture Hall Technology Support
  • Video Overflow Support 
  • Accessibility
  • Visit the Classroom info Database and find out more information about the general assignment classrooms we support, including a photo of the room, installed technology, and activities supported.

    If you are teaching in a non GAC but need certain equipment to supplement your teaching, check out our Equipment Checkout and Reservation page.

    New to a classroom? We provide orientation and consultation services to help get started.

    Learn more about Classroom Technology Standards.

    Online help: instructions, tutorials, best practices and resources, and Classroom Technology Orientation video

    Other ETS Resources:


    SPRING 2015 Semester Hours of Operation
    Monday - Thursday 8:00AM - 5:00PM Walk-In & Phone Support
    5:00PM - 8:00PM Phone Support Only
    Friday 8:00AM - 5:00PM Walk-In & Phone Support
    Saturday - Sunday CLOSED


    Recent Classroom Technology Articles

    Posted April 29, 2015 | Article

    Please excuse our dust! Big changes are coming to ETS the week of May 4 as we move a large portion of our team to our new offices at 2850 Telegraph.

    Fall 2014 Classroom Feedback Survey Result Highlights
    Posted April 27, 2015 | Article

    Classroom Technology Support services team is pleased to share the CTS survey result highlights from Fall 2014 semester and to invite instructors to share their teaching experiences from this semster in the Spring 2015 survey.

    The feedback provided by instructors helps us make decisions around adding/removing technologies to meet the needs in the General Assignment (GA) classrooms.

    Cal Day - Open House, Open Mind
    Posted February 11, 2015 | Article

    Educational Technology Services (ETS) is proud to take part in Cal Day 2015, which takes place Saturday, April 18. ETS provides support for audio-visual technology on campus and we invite you to take advantage of our Cal Day services.

    Posted January 8, 2015 | Article

    Now that you're back on campus, we wanted to make sure that you feel comfortable using iclicker in your course. Here is some information that you might find useful at the beginning of the term.  

    Dwinelle 183 - The Pilot HD Classroom
    Posted August 3, 2014 | Article
    HDMI - If you are displaying using laptop HDMI, there is no other cable needed to output audio. However, you 
    may have to go into your audio play devices and select the HDMI audio device.
    Go to System Preferences > Sound > Output and select the Extron HDMI audio device
    Go to Control Panel > Sound > Playback and click the Extron HDMI audio device and then click Set Default
    Using the Projection screen with the New Resolution
    With the new projector Image/resolution you will not need to pull the screen down as low, leaving you with 
    more black board space. Simply pull down the screen to the desired position, lock into position as you would 
    with a window shade. Screen can be retracted by first pulling down about 4 inches, away from the wall, then 
    start the fabric up firmly and quickly.
    Blu-ray DVD Display
    Please note that you can play regular DVD using the Blu-ray player.
    1. Touch the Blu-ray DVD Player button on the touch screen
    2. Make sure the Blu-ray player is turned on; insert media and press Play using the playback controls on the 
    AMX touch screen or the top right corner of the Blu-ray player
    3. The volume control is on the AMX touch screen and labeled Program volume. There is also a mute button 
    beneath the volume slider
    VHS Playback Recommendation/Support
    VHS players are no longer being installed in new HD classrooms.
    To assist with this technology transition, ETS will loan out VHS players to faculty in need. If VHS playback is 
    essential to your class this semester, we can check out portable equipment to you and provide training on how 
    to use it. 
    If you are interested in digitizing your VHS tapes into DVDs, please contact the Media Resource Center within 
    Moffitt Library or email to make an appointment or for more information.
    If you have any questions or comments, please don't hesitate to give us a call. We would love to work with 
    you to make sure the technology upgrade has as little impact to your classes as possible.
    The installed Blu-ray player can ONLY play standard Region 1 formats.

    As part of the digital transition, Educational Technology Services (ETS) is rolling out high definition audio/visual equipment in supported General Assignment Classrooms (GAC) in the coming semesters. 

    Posted June 11, 2014 | Article

    The "analog sunset" is the broad term being used to describe the transition to digital display technologies that is currently happening in the electronics industry. Find out how this change will impact your ability to interface with classroom technology systems.

    digital, vga
    vhs taped dvd
    Posted April 18, 2014 | Article

    Did you know that manufacturers are no longer making VCRs? Although many technology classrooms include the ability to play a VHS tape, the format is now a legacy technology. Find out what you can do today to preserve your media and ensure you can play your content tomorrow.